--- title: Customer Academic Support | Achieve Test Prep description: At Achieve we support you every step of the way. Unlike the other self-paced online programs you may have looked into that leave you to sink or swim on your own, our program is unique in the industry. Call now 800-900-8380 image: https://atpco.io/hubfs/Medical_Benefits_edited_shutterstock_168767675__1431953206_79950.jpg --- Call Today [(888) 900-8380](tel:8889008380) [Student Login](http://achievetestprep.force.com/) [![logo](https://www.achievetestprep.com/hubfs/logo.svg "logo")](https://atpco.io/?hsLang=en) - [NURSING DEGREES](https://atpco.io/medical) - PROGRAMS - BRIDGE PROGRAMS - [• LPN to RN](https://atpco.io/lpn-to-rn-programs) - [• LPN to BSN](https://atpco.io/lpn-to-bsn-program) - [• Paramedic to RN](https://atpco.io/paramedic-to-rn-program) - [• Paramedic to BSN](https://atpco.io/paramedic-to-bsn-programs) - [• CNA to RN](https://atpco.io/cna-to-rn-programs) - [• Medical Assist to RN](https://atpco.io/medical-assistant-to-rn-program) - [• EMT to RN](https://atpco.io/emt-to-rn) - [• Surgical Tech to RN](https://atpco.io/surgical-tech-to-rn-program) - [• LPN to N Practitioner](https://atpco.io/lpn-to-nurse-practitioner) - [• LPN to Physician Asst](https://atpco.io/lpn-to-physician-assistant) - [• RN to BSN](https://atpco.io/rn-to-bsn-programs) - FULL DEGREE PROGRAMS - [• Nursing](https://atpco.io/rn-bsn-programs) - [• Respiratory Therapy](https://atpco.io/respiratory-therapist-healthcare) - [• Physician Assistant](https://atpco.io/physician-assistant) - [• Healthcare](https://atpco.io/healthcare-degrees) - MISC PREP COURSES - [• NCLEX PN Prep](https://atpco.io/nclex-pn) - [• NCLEX RN Prep](https://atpco.io/nclex-rn-review) - COLLEGES - [• College List](https://atpco.io/earn-your-degree-from-a-fully-accredited-school) - [• Accreditation](https://atpco.io/accreditationnursing) - [• Credit Transfer](https://atpco.io/transferring-credits-nursing) - HOW IT WORKS - [• How it Works](https://atpco.io/credit-by-examination) - [• About Us](https://atpco.io/about-us) - [• FAQs](https://atpco.io/faq-rn-bridge-programs) - [• Customer Support](https://atpco.io/customer-academic-support) - [• Students Against Busywork](https://atpco.io/students-against-busywork) - [• Benefits](https://atpco.io/benefits-rn-bridge-program) - [• Class Schedule](https://atpco.io/class-schedule) - CUSTOMER SUCCESS - [• Nursing Reviews](https://atpco.io/Testimonials) - [• Exam Results](https://atpco.io/exam-results) - [• Achieve Customer Support](https://atpco.io/customersupport) - [• Job Placement](https://atpco.io/jobkeyplacementassistance) - [• Blog](https://atpco.io/rn-bridge-program-blog) - [• Nursing Success Stories](https://atpco.io/testimonials-b) - [COLLEGE DEGREES](https://atpco.io/student) - PROGRAMS - [• Business](https://atpco.io/business-degree) - [• Computer Science](https://atpco.io/computer-science-degree) - [• Criminal Justice](https://atpco.io/criminal-justice-degree) - [• Dental Hygienist](https://atpco.io/dental-hygienist-programs) - [• Education](https://atpco.io/education-degree) - [• Fire & Emergency Management](https://atpco.io/fire-and-emergency-management) - [• Fire Science](https://atpco.io/fire-science-degree-program) - [• Healthcare](https://atpco.io/healthcare-degrees) - [• Pharmacist](https://atpco.io/pharmacist-programs) - COLLEGES - [• College List](https://atpco.io/accredited-colleges) - [• Accreditation](https://atpco.io/accreditation) - [• Credit Transfer](https://atpco.io/transferring-credits) - HOW IT WORKS - [• How it Works](https://atpco.io/credit-by-examination-student) - [• About Us](https://atpco.io/about-us) - [• FAQs](https://atpco.io/faq) - [• Customer Support](https://atpco.io/customer-academic-support) - [• Students Against Busywork](https://atpco.io/students-against-busywork) - [• Benefits](https://atpco.io/benefits-bridge-program-student) - [• Class Schedule](https://atpco.io/class-schedule) - STUDENT SUCCESS - • Reviews - [• Exam Results](https://atpco.io/exam-results) - [• Achieve 911](https://atpco.io/customersupport) - [• Job Placement](https://atpco.io/jobkeyplacementassistance) - [• Blog](https://atpco.io/college) Search S [![Request More Info](https://no-cache.hubspot.com/cta/default/133275/cdbd43ae-7bc2-4364-9a87-d8a5649150a8.png)](https://cta-redirect.hubspot.com/cta/redirect/133275/cdbd43ae-7bc2-4364-9a87-d8a5649150a8) ## Customer Academic Support At Achieve we support you every step of the way. Unlike the other self-paced online programs you may have looked into that leave you to sink or swim on your own, our program is unique in the industry. Our online classes are taught LIVE by quality instructors, allowing you to interact with teachers and other students, all from the comfort of home. If you ever miss a class, you can access a recording of the session and your instructors are available to answer your questions. For most people, Achieve's virtual classes are the right blend of flexibility and accountability. You get the benefits of the flexibility of learning from home, but you also get the interaction with live teachers and other customers. Because you are attending scheduled classes at set times, the completion rate is much higher than being left totally on your own. I took a virtual class and it was just like I was in a regular classroom except in my PJs! We received handouts and additional practice test and always had the opportunity to ask questions if needed! I'm signing up for another virtual class for my next class! – Deborah T. ## Tutoring and Assistance About --%\* of our customers pass their exams. That is a pretty large percentage, but what if you fall into the 6% that don’t? Don’t fear we have you covered. If you don’t pass, our special program called [Achieve 911](\achieve911) comes to the rescue. And there is no extra charge for this service. Our specially trained Education Coach will contact you and develop a personalized study plan just for you, designed to get you back on track to pass the exam on the next try. The 911 program offers: - One-on-one tutoring - A short refresher course - Or a complete class retake ![student-academic-study-image](https://www.achievetestprep.com/hubfs/Achievetestprep_Nov2018/student-academic-study-image.jpg "student-academic-study-image") The instructors were fantastic and very professional, always willing to help you and provide extra help along the way. They wanted to make sure you succeeded. – Michel Lopez ## Customer Portal Finally, if there is any other area of support or assistance that you need, you can reach customer support on live chat or submit a support request ticket online 24/7 even on weekends! #### Get in Touch ## Your Degree and Dream Job are Closer than You Think Call us at [(888) 900-8380](tel:8889008380) or [![Request Information](https://no-cache.hubspot.com/cta/default/133275/4e750952-eaed-49ed-bdb6-2f7c6885429b.png)](https://cta-redirect.hubspot.com/cta/redirect/133275/4e750952-eaed-49ed-bdb6-2f7c6885429b) ## Location Achieve Test Prep, 228 Park Avenue South #29831, New York, New York 10003-1502 ## Contact Phone: [(888) 900-8380](tel:8889008380) Fax: [(888) 900-0825](tel:8889000825) Email: [info@achieve-test-prep.com](mailto:%20info@achieve-test-prep.com) ## Hours Mon to Fri: 9 AM to 9 PM EST Sat: 9 AM to 2 PM EST ## Connect With Us ## Resources - [About Us](https://atpco.io/about-us) - [FAQs](https://atpco.io/faq) - [Course Schedule](https://atpco.io/class-schedule) - [Course Descriptions](https://atpco.io/classes-description) - [Customer Success](https://atpco.io/customersupport) - [Customer Support](https://atpco.io/customer-academic-support) - [Privacy Policy](https://atpco.io/achieve-test-prep-privacy-policy) - [Terms & Conditions](https://atpco.io/terms-and-conditions) - [Customer Announcements](https://atpco.io/rn-bridge-program-blog) - [Customer Exam Results](https://atpco.io/exam-results) - [Prep Portal Login](https://prep.achievetestprep.com/) - [Careers at Achieve](https://atpco.io/careers) View All Locations - [BIRMINGHAM, AL](https://atpco.io/lpn-to-rn-programs-in-alabama-birmingham) - [TAMPA, FL](https://atpco.io/lpn-to-rn-programs-in-florida-tampa) - [DETROIT, MI](https://atpco.io/lpn-to-rn-programs-in-michigan-detroit) - [WAYNE, NJ](https://atpco.io/lpn-to-rn-programs-nj-wayne) - [CLEVELAND, OH](https://atpco.io/lpn-to-rn-programs-in-ohio-cleveland) - [YORK, PA](https://atpco.io/lpn-to-rn-programs-pa-york) - [MONTGOMERY, AL](https://atpco.io/lpn-to-rn-programs-al-montgomery) - [ATLANTA, GA](https://atpco.io/lpn-to-rn-programs-in-georgia-atlanta) - [GRAND RAPIDS, MI](https://atpco.io/lpn-to-rn-programs-in-michigan-grand20rapids) - [WOODBRIDGE, NJ](https://atpco.io/lpn-to-rn-programs-nj-woodbridge) - [COLUMBUS, OH](https://atpco.io/lpn-to-rn-programs-in-ohio-columbus) - [PROVIDENCE, RI](https://atpco.io/lpn-to-rn-programs-in-rhode-island-providence) - [ANCHORAGE, AK](https://atpco.io/lpn-to-rn-nursing-programs-in-alaska-anchorage) - [BOISE, ID](https://atpco.io/lpn-rn-nursing-programs-in-idaho-boise) - [LANSING, MI](https://atpco.io/lpn-to-rn-programs-in-michigan-lansing) - [WAYNE, NJ](https://atpco.io/lpn-to-rn-programs-nj-wayne) - [TOLEDO, OH](https://atpco.io/lpn-to-rn-programs-in-ohio-toledo) - [COLUMBIA, SC](https://atpco.io/lpn-to-rn-programs-in-south-carolina-columbia) - [LITTLE ROCK, AR](https://atpco.io/lpn-to-rn-programs-in-arkansas-little-rock) - [CHICAGO, IL](https://atpco.io/lpn-to-rn-programs-in-illinois-chicago) - [MINNEAPOLIS, MN](https://atpco.io/lpn-rn-programs-in-minnesota-minneapolis) - [ALBUQUERQUE, NM](https://atpco.io/lpn-to-rn-programs-nm-albuquerque) - [OKLAHOMA CITY, OK](https://atpco.io/lpn-to-rn-programs-in-oklahoma-oklahoma-city) - [SIOUX FALLS, SD](https://atpco.io/lpn-to-rn-programs-sd-sioux-falls) - [DENVER, CO](https://atpco.io/lpn-to-rn-programs-in-colorado-denver) - [FORT WAYNE, IN](https://atpco.io/lpn-to-rn-programs-in-indiana-fort-wayne) - [SAINT PAUL, MN](https://atpco.io/lpn-rn-programs-in-minnesota-saint-paul) - [MELVILLE, NY](https://atpco.io/lpn-to-rn-programs-in-ny-melville) - [TULSA, OK](https://atpco.io/lpn-to-rn-oklahoma-tulsa) - [KNOXVILLE, TN](https://atpco.io/lpn-to-rn-programs-tn-knoxville) - [EAST BERLIN, CT](https://atpco.io/lpn-to-rn-programs-in-ct-east20berlin) - [INDIANAPOLIS, IN](https://atpco.io/lpn-to-rn-programs-in-indiana-indianapolis) - [ST. 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We use approximately the last 24 months of results in our calculation. Customer failed results are only counted as part of this calculation if the customer completed the course, which is defined as at least 85% attendance and 85% completion of assignments for that specific course. Results do not include college entrance or state license exams. \*\* Achieve Test Prep is a college education consultant and test preparation center that helps you earn your degree faster. Achieve Test Prep is not a college and does not issue degrees or give college credit. The programs listed above and elsewhere on this website are test preparation programs offered by Achieve Test Prep to prepare you to take exams from an independent accredited college or an independent testing center. Achieve purposefully remains independent and does not align itself with any college nor do we commit to any agreements with any college. By being truly independent, we offer a non-biased approach to recommending the best possible college route to our customers. While Achieve Test Prep is very knowledgeable on the policies and procedures of many colleges, the final decisions about credits and degrees rest with the colleges. You must independently apply for and be accepted into a college.